Description
SBI SCO Recruitment 2022 Notification PDF Download Exam Pattern, Syllabus Apply Online: Graduation degree | Interview Only!! Recruitment Of Specialist Cadre Officers in State Bank of India on Contract Basis Govt job No. CRPD/SCO/2022-23/05.Notification released on the official site. Online Registration of Application and Online Payment of Fee: From 13.04.2022 To 04.05.2022. The selected candidate may be posted anywhere in India. Details below.
SBI Recruitment 2022 Notification PDF Apply Online for Freshers Tamil Nadu Chennai:
SBI SCO Recruitment 2022Notification PDF Apply Online:
SBI SCO Vacancy 2022:
Vice President & Head (Contact Centre Transformation) – 01
Senior Special ExecutiveProgram Manager Contact Centre – 04
Senior Special ExecutiveCustomer experience, Training & Scripts Manager (Inbound & Outbound – 02
Senior Special ExecutiveCommand Centre Manager – 03
Senior Special Executive- Dialler Operations (Outbound) – 01
State Bank of India: Total – 11
SBI SCO Recruitment 2022 Eligibility Criteria | SBI SCO Recruitment 2022 Qualification:
Candidates must completeGraduation degree in Engineering / IT or Computer Science from a recognized University. Computer Science / IT graduates / post-graduation in IT related fields will be preferred/Graduate from a recognized University Postgraduate in Human Resource Management or Quality Management /Analytics/ Data Sciences will be Preferred.
Specific Skills:
Advanced Microsoft Office, Advanced analytics, Statistics, LSS including Machine Learning(preferred)
Experience:
Post qualification experience of minimum 10 yrs with at least 5-7 yrs experience in running DigitalTransformation/Change Management projects across large and complex accounts in the customerservice BPO domain or in captive centres of Banking Financial Services and Insurance Sector (BFSI)companies (preferred), global e-commerce, etc.
Deep knowledge of contact centre fundamentals, service excellence, and client management.
Excellent communication skills,
Strong team management skills
Knowledge of Digital deployment of applications through call centres
Job Profile:
Inclusion of new services offered by the Bank to the customers and overall ownership and Project Management Office (PMO) across all departments to ensure launchof new the same
Co-ordination with Business Unit (BU), Information Technology Department and other stakeholders to drive transformation initiatives to make CC best in class
Benchmarking and market landscaping across journeys and features offered by best-in-class Contact Centre in India and globally in Banking Financial Services andInsurance Sector (BFSI) and outside
Suggestions for inclusion of new services at agent, Interactive Voice Response System (IVR) and hybrid squad
Design of workflows incorporating new age tech features and coordination with Information Technology verticals to drive procurement and implementation
Project manager of complex and large-scale cross-team, cross-functional initiatives
SBI SCO Recruitment 2022 Age Limit:
| Position | Max Ageas on 01.04.2022 |
| Vice President & Head | 50years |
| Senior Special Executive Program Manager | 35years |
| Senior Special Executive Customer experience, Training & Scripts Manager | 40years |
| Senior Special Executive Command | 40years |
| Senior Special Executive- Dialler Operations | 35years |
SBI SCO Recruitment 2022 Selection Process:
- Short listing
- Interview &
- CTC Negotiation
The selection of candidates will be based on Shortlisting, Interview & CTC Negotiation.
SBI SCO Recruitment 2022 Salary:
Remuneration/ CTC (Negotiable): CTC will not be a limiting factor for deserving candidate. CTC will depend upon experience and emoluments of candidate in the present employment and place of posting
SBI SCO Recruitment 2022 Apply Online Fee:
Application fees (Non-refundable): Rs 750/- (Seven Hundred Fifty only) for General/ OBC/EWS candidates and NIL for SC/ST/PWD candidates
How to Apply for SBI Specialist Cadre Officer Recruitment 2022?
Candidates will be required to register themselves online through the link available on SBI website bank.sbi/web/careersand pay the application fee using Internet Banking/ Debit Card/ Credit Card etc.
Candidates should first scan their latest photograph and signature. Online application will not be registered unless candidate uploads his/her photo and signature as specified on the online registration page (under ‘How to Upload Documents”).
Candidates should fill the application carefully. Once application is filled-in completely, candidate should submit the same. In the event of candidate not being able to fill the application in one go, he can save the information already entered. When the information/ application is saved, a provisional registration number and password is generated by the system and displayed on the screen.
Candidate should note down the registration number and password. They can re-open the saved application using registration number and password and edit the particulars, if needed. This facility of editing the saved information will be available for three times only. Once the application is filled completely, candidate should submit the same and proceed for online payment of fee.
After registering online, the candidates are advised to take a printout of the system generated online application forms.
SBI SCO Recruitment 2022 Notification PDF
Online Registration of Application and Online Payment of Fee till 04.05.2022
The selection of candidates will be based on Shortlisting, Interview & CTC Negotiation.
Application fees (Non-refundable): Rs 750/- (Seven Hundred Fifty only) for General/ OBC/EWS candidates and NIL for SC/ST/PWD candidates
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